Terms & Conditions for 7u711

These Terms & Conditions (hereafter "the Terms") govern all access to and use of the 7u711 website located at https://7u711.app, including all subpages, mobile applications, and any associated services offered under the 7u711 brand (collectively "the Platform"). By accessing the Platform in any capacity — whether as a guest browsing publicly available content or as a registered user placing real-money wagers — you agree to be bound by these Terms in their entirety.

7u711 reserves the right to amend, update, or replace these Terms at any time without prior notice. The most current version of the Terms will always be accessible at https://7u711.app/terms-conditions, and the effective date at the top of this document will reflect the date of the most recent revision. Continued use of the Platform following any update to the Terms constitutes your acceptance of the revised version. It is your responsibility to check this page periodically to stay informed of any changes.

These Terms are written in English and the English text is the sole authoritative version. Where any translation is provided for informational purposes, the English original shall prevail in the event of any conflict or ambiguity. These Terms should be read in conjunction with the 7u711 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and the Platform.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. 7u711's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

To be eligible to register and use the 7u711 platform, you must satisfy all of the following conditions at all times during your use of the Platform:

• You must be at least 18 years of age at the time of registration and at all times when using the Platform.
• You must be a natural person (individuals only — corporate entities may not hold personal betting accounts).
• You must not be registered as a self-excluded player on 7u711 or under any active self-exclusion arrangement that covers the Platform.
• You must not be acting on behalf of another person or as an agent for a third party in relation to any bet placed on the Platform.
• You must provide accurate, current, and complete information at registration and maintain its accuracy throughout your use of the Platform.
• You must not reside in, or be a national of, a jurisdiction where online gambling is explicitly prohibited by local law and where accessing 7u711 would violate that law.

7u711 will request age and identity verification documentation — including but not limited to National Identification Card (NID), passport, or driver's licence — before processing any withdrawal request. Where there are reasonable grounds to suspect that a user is under 18, 7u711 will freeze the account, suspend all withdrawals, and initiate a formal verification process. If underage gambling is confirmed, the account will be permanently closed and all deposits will be handled in accordance with applicable responsible gaming protocols.

To access real-money betting and gaming services on 7u711, you must create a registered account. Each individual is permitted to hold exactly one account on the Platform. The creation of multiple accounts by a single individual — whether using the same or different personal details, payment methods, devices, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms. Where duplicate accounts are identified, 7u711 reserves the right to close all associated accounts and withhold any funds pending investigation.

During registration, you are required to provide accurate and truthful information including, but not limited to, your full legal name, date of birth, residential address, mobile phone number, and email address. This information is used for account verification, transaction processing, and responsible gaming monitoring purposes. You must promptly update your account details if any of the information you have provided changes.

You are entirely responsible for maintaining the security and confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password and not reuse it across other platforms.
• Never share your login credentials with any other person, including friends, family members, or 7u711 support staff.
• Log out of your account when using shared or public devices.
• Immediately notify 7u711 support at [email protected] if you suspect any unauthorised access to your account or any security breach involving your credentials.

7u711 will never contact you to request your password by any means including email, live chat, SMS, or telephone. Any communication that requests your password should be treated as fraudulent and reported to our security team without delay.

7u711 accepts no liability for losses arising from your failure to maintain the security of your account credentials, provided that the Platform has operated its security systems correctly and that the loss does not result from any fault or negligence on 7u711's part.

All financial transactions on 7u711 are conducted exclusively in Bangladeshi Taka (BDT). The Platform supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment options may be introduced or removed at 7u711's discretion; the current list of supported methods is always displayed in the cashier section of your account.

All deposits must originate from a payment account or card registered in your own name. Depositing on behalf of another person, or accepting deposits from a third party's payment account, is strictly prohibited. 7u711 employs transaction monitoring to detect third-party funding and may freeze accounts where this pattern is identified pending a full investigation.

The following conditions govern deposits and withdrawals on the Platform:

• Minimum Deposit: The minimum deposit amount is clearly displayed in the cashier section and is denominated in BDT.
• Minimum Withdrawal: Minimum withdrawal thresholds apply and are displayed at the point of withdrawal request.
• Withdrawal Processing: Withdrawal requests to bKash, Nagad, and Rocket are typically processed within an average of 15 minutes during normal operating hours. Processing times may be longer during periods of high demand, system maintenance, or where KYC verification is pending.
• KYC Requirement: All withdrawal requests are subject to identity verification (KYC). You may be required to submit a copy of your NID, passport, or other acceptable identification document before your first withdrawal is approved.
• Currency: All balances, bets, winnings, and bonuses are displayed and settled in BDT. No currency conversion is performed by the Platform.
• Transaction Fees: 7u711 does not charge platform-level fees on standard deposits or withdrawals; however, your payment provider may apply their own charges. You are responsible for reviewing your payment provider's fee schedule.

7u711 reserves the right to delay or refuse any withdrawal request where there are reasonable grounds to suspect fraudulent activity, money laundering, bonus abuse, or a breach of these Terms. In such cases, the Platform will notify you of the hold and the reason for it, subject to legal obligations that may restrict the information that can be disclosed.

All bets placed on 7u711 are subject to the specific rules applicable to each product — sportsbook, live casino, or slot games. These product-specific rules are displayed within each game or betting market and form part of these Terms by reference. In all cases, the following general rules apply across all 7u711 betting products:

• Bet Confirmation: A bet is only valid once it has been confirmed by the Platform and a bet reference number has been issued. Bets that have not received a confirmation reference are not valid, regardless of the displayed odds at the time of selection.
• Odds Accuracy: While 7u711 takes all reasonable steps to ensure the accuracy of published odds, in the event of a manifest error (a clearly incorrect price caused by a technical fault or human error), the Platform reserves the right to void the affected bet and return the stake to the customer's account.
• In-Play Betting: Live betting markets on cricket and other sports close and re-open automatically in response to on-field events. 7u711 cannot guarantee that a bet selection will be accepted during rapidly changing live match conditions, and the Platform shall not be liable for any delay in acceptance caused by market suspension.
• Casino Games: Outcomes of all casino games, including live dealer games provided by Evolution Gaming and Ezugi, and slot titles from Pragmatic Play, NetEnt, and Microgaming, are determined by certified and independently audited random number generators. 7u711 does not manipulate game outcomes.
• Disputes: If you believe that a bet has been settled incorrectly, you must raise a formal dispute via the Platform's live chat or email support within 72 hours of the disputed settlement. Claims submitted after this window may not be accepted.
• Maximum Winnings: Maximum winning limits per bet, per day, and per product may apply. These limits are displayed in the terms attached to each product and may be updated from time to time.

Any attempt to exploit software errors, connectivity issues, or pricing delays to gain an unfair advantage — a practice sometimes referred to as "arbing", "courtsiding", or "latency exploitation" — constitutes a breach of these Terms. 7u711 monitors all betting patterns and reserves the right to void bets, close accounts, and withhold associated funds where such exploitation is identified.

7u711 offers a range of bonuses and promotional incentives to both new and existing players. Each bonus is governed by its own specific terms, including a wagering requirement (also called a "turnover requirement"), a validity period, eligible games or markets, minimum odds requirements, and maximum bet-per-spin or per-selection limits while a bonus is active. These specific terms are published alongside each promotion and must be read before claiming any offer.

The following general bonus rules apply across all 7u711 promotions unless a specific promotion's terms explicitly state otherwise:

• Bonuses are available to one account per household, device, IP address, and payment method. Attempts to claim the same bonus via multiple accounts constitute bonus abuse.
• Bonus funds are non-withdrawable until the full wagering requirement has been completed.
• Where a player's account holds both real-money funds and bonus funds, real-money funds are used and settled first, unless the Platform's cashier interface specifies otherwise.
• 7u711 reserves the right to modify, withdraw, or cancel any promotional offer at any time without prior notice, including where the offer has already been claimed but not yet fulfilled, where evidence of abuse or system exploitation is identified.
• Bonuses credited in error must be returned to 7u711 upon demand. Any winnings generated from an erroneously credited bonus may be voided.
• Seasonal promotions tied to cricket events (such as BPL, IPL, and T20 World Cup) are subject to early termination if the relevant sporting event is cancelled, postponed, or significantly altered.

7u711 actively monitors bonus activity to detect and prevent abuse. Where abuse is suspected — including but not limited to low-risk hedging, systematic exploitation of free bet structures, or coordinated multi-account claiming — the Platform may void all bonus-related winnings, close the associated accounts, and retain any deposited funds for investigation purposes.

As a registered user of 7u711, you agree to use the Platform only for its intended purpose — personal, non-commercial entertainment gambling — and in full compliance with these Terms and all applicable laws. You accept sole responsibility for ensuring that your use of the Platform is lawful in your jurisdiction.

The following conduct is strictly prohibited on 7u711:

• Using the Platform for any commercial purpose, including operating as a betting agent or syndicate manager on behalf of other individuals.
• Using automated software, bots, scripts, or any other mechanical or electronic means to interact with the Platform, place bets, or extract data.
• Engaging in collusion with other players, dealers, or any third party to influence game outcomes or betting results.
• Using funds sourced from criminal activity, including money laundering, fraud, or theft, to fund your 7u711 account.
• Attempting to reverse-engineer, decompile, or modify any part of the 7u711 software, platform architecture, or security systems.
• Posting, transmitting, or sharing content through any Platform communication channel that is abusive, defamatory, discriminatory, or otherwise offensive.
• Providing false or misleading personal information during registration, verification, or any other interaction with the Platform or its support team.
• Accessing the Platform using a VPN, proxy, or other anonymisation tool for the purpose of circumventing geographic or account restrictions.

Violation of any of the above obligations may result in immediate suspension or permanent closure of your account, forfeiture of any balance held, and, where criminal conduct is identified, referral to the appropriate law enforcement authorities. 7u711 cooperates fully with any lawful request from regulatory or law enforcement bodies.

7u711 reserves the right to suspend, restrict, or permanently close any user account at any time, with or without prior notice, where the Platform has reasonable grounds to believe that any of the following circumstances apply:

• A breach of any provision of these Terms & Conditions has occurred or is suspected.
• The account holder is under 18 years of age or has provided false age information.
• The account is being used for fraudulent, criminal, or money laundering activity.
• The account holder has registered multiple accounts on the Platform.
• A self-exclusion request has been submitted by the account holder or identified by the Platform's responsible gaming monitoring systems.
• There are reasonable concerns about the account holder's gambling behaviour that require protective intervention.
• A court order, regulatory instruction, or law enforcement request mandates the suspension or closure of the account.

Where an account is closed due to a proven breach of these Terms by the user, 7u711 reserves the right to withhold some or all of the account balance following a full review of transactions, bets, and bonus activity. Legitimate real-money balances — funds deposited directly by the user that have not been subject to any Terms violation — will be returned via the user's registered payment method following the completion of any applicable investigation or KYC process.

If you wish to voluntarily close your 7u711 account, you may do so at any time by contacting our support team via live chat or by emailing [email protected]. Voluntary account closure does not affect any outstanding withdrawal requests, which will be processed in the normal course.

Self-exclusion requests — whether for a fixed period (minimum one week) or permanently — are processed separately under the Platform's Responsible Gaming policy. Once a self-exclusion is confirmed, re-opening the account before the exclusion period has expired is not permitted, and any attempt to create a new account during an active self-exclusion period will result in that account being immediately closed.